Data Deletion Request

Introduction

At Sindbad, we respect your privacy and understand the importance of your personal data. You have the right to request the deletion of your data from our system at any time, in accordance with our data protection and user privacy policies.

How to Submit a Data Deletion Request

If you wish to delete your personal data from Sindbad, please follow these steps:

1. Submit an Official Request: Send a data deletion request via email to [support email address] stating your intention to delete your data.
2. Provide Account Information: To verify your identity, please include the following details in your request:
   • Full name
   • Email associated with your account
   • Phone number (if applicable)
   • Store or business account name (if applicable)
3. Request Confirmation: Once we receive the request, our team will review it and send a confirmation email.
4. Processing: The data will be deleted within [number of days] business days after the request is confirmed.

Data to Be Deleted

Upon approval of the data deletion request, the following information will be permanently removed from our systems:

Personal Information:

• Full name
• Date of birth
• Address (billing and mailing)
• Email address
• Phone number

Account Information:

• Username or account ID
• Profile picture
• Account settings and preferences
• Login data (passwords, security questions)

Transaction Data:

• Purchase history
• Payment methods and details (credit card info, PayPal, etc.)
• Invoices and receipts
• Order details and shipping information

Subscription and Membership Information:

• Subscription plan details
• Membership status and history
• Points, rewards, or loyalty program information

Support and Communication Data:

• Previous support tickets or requests
• Email or chat correspondence with customer service
• Responses to surveys or feedback forms

Third-Party Integrations:

• Data shared with connected third-party applications or services
• API tokens and access keys
• Linked social media accounts

Important Notes

• Once data is deleted, it cannot be recovered.
• We may retain certain non-personal records for compliance or internal analytics.
• If you have any questions, you can contact our support team at support@sendibad.shop.
• We encourage you to review our Privacy Policy for more details on how we handle your data.