Privacy Policy

1. Introduction

Welcome to Sendibad. Your privacy is important to us, and we are committed to protecting your personal data. This policy explains how we collect, use, and secure your information. By using our platform, you agree to the practices outlined in this policy.

2. Information We Collect

2.1 Information You Provide

When you register or use our services, we may collect:

• Personal Information: Name, phone number, email, and shipping address.
• Payment Information: Bank details or payment gateway data for transactions.
• Store Data: If you run an online store, we may collect business-related details.

2.2 Information Collected Automatically

We may also collect:

• Device Information: Operating system, browser type, and device model.
• Usage Data: Pages visited, time spent, and actions taken on the platform.
• IP Address & Location: For security and analytics purposes.

2.3 Information from Third Parties

We may receive additional data from payment processors and delivery partners to enhance our services.

3. How We Use Your Information

We use your data to:

• Provide and manage services, including order processing and COD transactions.
• Enhance user experience by analyzing behavior and personalizing content.
• Ensure security by detecting fraudulent activities.
• Communicate with you about promotions, updates, and support.

4. Sharing Your Information

We do not sell your data. However, we may share it with:

• Service Providers, such as delivery partners and payment processors.
• Legal Authorities, when required to comply with regulations.
• Business Transfers, in case of mergers or acquisitions.

5. Data Security

We implement strict measures to protect your data:

• Encryption: Secure transmission and storage of sensitive data.
• Access Control: Only authorized personnel can access critical information.
• Monitoring: Continuous security audits to detect vulnerabilities.

6. Your Rights

You have the right to:

• Access your data and request a copy.
• Update or correct information if inaccurate.
• Request deletion of personal data as permitted by law.
• Opt-out of marketing emails anytime.

7. Cookies & Tracking

We use cookies to:

• Ensure platform functionality.
• Analyze user behavior to improve our services.
• Deliver personalized ads based on interests.

You can adjust cookie settings through your browser preferences.

8. Changes to this Policy

We may update this policy occasionally, and significant changes will be communicated via email or platform notifications.

9. Contact Us

For any questions, contact us at:

📧 support@sendibad.shop